Dream Arcades - Multi-Game Home Arcade Machines

Dream Arcades support process is designed to assist you as efficiently as possible.

Our sales staff is not able to assist with support questions. Please do not call the sales line with non-sales related questions. However, if you are having delivery problems, or you newly delivered arcade is not functioning, then please call sales for assistance.

Please fill out our customer support form for the quickest service. If you purchased your arcade less than 1 year ago, you may e-mail support directly. However, we still recommend filling out the support form for the quickest assistance.

In warrantee support requests are normally answered within 1 business day.

Out of warrantee support requests are normally answered within 3 business days.

Phone support is provided free of charge to in warrantee customers for issues that can't be resolved via e-mail in a timely manner.

Please note: during the holiday season & other peak times, response times may vary.

Customer satisfaction is our highest priority. If you have a question or issue with a product you have purchased from us, please let us know about it.

If after contacting Dream Arcades support, you feel your issue is not being handled appropriately, please e-mail: mike@dreamarcades.com

If you have an e-mail account at AOL.com please provide an alternative address or add us to your "Safe Sender's List", as AOL e-mail filtering often misidentifies e-mails.

All media inquiries should be sent to: media@dreamarcades.com

Unsolicited Customer Comments:

Hello, first of all let me just say how happy i have been with your product. I purchased a side by side cocktail kit a little less than a year ago and I must say that it is one amazing product. It is so much fun to play on and people are amazed with it. It truly is a great product. Thank you so much for your help and input i really appreciate it. You guys really run a great business, you actually care about your customers. -Chris P. RH

Mike, thank you for all the help. You guys are really the single best company I have ever dealt with. Rest assured that we will be doing more business in the near future.. -Chris S. GA

My Dreamcade was so easy to use that before I even read the manual my kids had already started playing it! -Samuel J. CA

You folks are the best. Delivery was great and the driver was very helpful. You folks built a great machine. We couldn't be happier. -Fred E.

My kids love to play our arcade and because it has 4-players there's no, wee almost no, fighting. MY husband was even able to add additional games. Thanks so much... -Marry K. UT

The cabinet is fantastic! Was a breeze to put together. Great quality. My co-workers are drooling. Thanks for everything. -Bernie W. CA

Awesome job on the cabinet. I received all four boxes yesterday, and had a blast putting the cabinet together. Holy cow, it looks awesome. I love it! Very honest and sincere. Will do business with again. -Christian S. AZ

This is a great addition for any gameroom. It's a great cabinet. Was a lot of fun to put together... -Chris F. MI

Just wanted you to know the cabinet got her fine without any damage. Looks beautiful! -Anthony V. VA

No problem getting table together or system setup. Instructions were clear and easily understood. ...I couldn't be happier with my purchase--the table is actually a x-mas present for my girlfriend who is an novice 80-90's arcade enthusiast. I feel very comfortable saying that its OK to use me as a reference (for future customers) if needed. -Henry M. TN

...We got the arcade and we love it. - Jan & Andy F. CA

GREAT deal and FAST shipping - You can trust Mike & Dream Arcades!! -Charles S. CT
Mike, I am very pleased with the arcade and you and your company are awesome. One of my co-workers wants to get one now... this is a kick ass game when playing a one player game!! You guys ROCK! Brain J. MN

Outstanding communication, follow-up and professionalism. I definitely recommend. -Murry G. GA

...your product is a sight to behold. The quality is unbelievable and the cabinet truly is awesome when everything is installed. It is an absolute joy to use this thing. I must say that this cabinet rocks. I love it so much. Everyone I show it too is in awe of its beauty and might. It truly is an awesome product. Thank you so much. -Chris P. CA

Fast shipment, quality product, great support. I highly recommend. -Harry B. GA

Thanks so much for the wonderful cabinet. It was a snap to put together. ...I'm very happy with the cabinet and controls Fast shipping, trustworthy and great communication. If you ever make a run of upright cabinets please let me know. -Dr. Mark L. MN

Great cabinet, can't believe everything fit! Don't build your own, buy this! -Robert L. IL

Received my arcade yesterday and spent an hour or two putting it together. It is really a work of art!! You all do awesome work and make assembly as simple as making Mac and Cheese. Thank you so much for the great product and professional service. Now all of my friends are going to want to get one and I will definitely point them in your direction. I would be more than happy to be a reference for anyone who wants testimonials about you guys, your machine and your service. -Andrew "Extremely Satisfied Customer" F. AR

I received my game cabinet yesterday, and couldn't be happier. I am very pleased with the quality and ease of construction. Thank for the help and your awesome product! -Tom S. SC

THANKS THE SYSTEM LOOKS GREAT AND WAS EASY TO PUT TOGETHER. -Suzanne S. NY

I purchased the Stand up Cabaret game over a year ago and just wanted to say that there is not enough hours in the day to play this thing as much as I want. It was worth every penny. So far I play about 30 of the games it came with constantly, and there are a lot more I want to play but haven't had the time to learn them, but I will. I have also added about 25 other games to it with MAME, and will continue to add more as time goes on……I totally recommend this unit to anyone who loves classic arcade games, people who grew up back when you had to go to an Arcade to play video games, even my nieces and nephews love the thing and they weren’t around waaay back when the games where created…..Anyway LOVE the game….CANT GET ENOUGH. -Dave K. St Helens OR

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