Dream Arcades Support

Unsolicited Customer Comments:

Hello, first of all let me just say how happy i have been with your product. I purchased a side by side cocktail kit a little less than a year ago and I must say that it is one amazing product. It is so much fun to play on and people are amazed with it. It truly is a great product. Thank you so much for your help and input i really appreciate it. You guys really run a great business, you actually care about your customers. -Chris P. RH

Mike, thank you for all the help. You guys are really the single best company I have ever dealt with. Rest assured that we will be doing more business in the near future.. -Chris S. GA

Received my arcade yesterday and spent an hour or two putting it together. It is really a work of art!! You all do awesome work and make assembly as simple as making Mac and Cheese. Thank you so much for the great product and professional service. Now all of my friends are going to want to get one and I will definitely point them in your direction. I would be more than happy to be a reference for anyone who wants testimonials about you guys, your machine and your service. -Andrew "Extremely Satisfied Customer" F. AR

The cabinet is fantastic! Was a breeze to put together. Great quality. My co-workers are drooling. Thanks for everything. -Bernie W. CA

Awesome job on the cabinet. I received all four boxes yesterday, and had a blast putting the cabinet together. Holy cow, it looks awesome. I love it! Very honest and sincere. Will do business with again. -Christian S. AZ

This is a great addition for any gameroom. It's a great cabinet. Was a lot of fun to put together... -Chris F. MI

Just wanted you to know the cabinet got her fine without any damage. Looks beautiful! -Anthony V. VA

No problem getting table together or system setup. Instructions were clear and easily understood. ...I couldn't be happier with my purchase--the table is actually a x-mas present for my girlfriend who is an novice 80-90's arcade enthusiast. I feel very comfortable saying that its OK to use me as a reference (for future customers) if needed. -Henry M. TN

...We got the arcade and we love it. - Jan & Andy F. CA

GREAT deal and FAST shipping - You can trust Mike & Dream Arcades!! -Charles S. CT
Mike, I am very pleased with the arcade and you and your company are awesome. One of my co-workers wants to get one now... this is a kick ass game when playing a one player game!! You guys ROCK! Brain J. MN

Outstanding communication, follow-up and professionalism. I definitely recommend. -Murry G. GA

...your product is a sight to behold. The quality is unbelievable and the cabinet truly is awesome when everything is installed. It is an absolute joy to use this thing. I must say that this cabinet rocks. I love it so much. Everyone I show it too is in awe of its beauty and might. It truly is an awesome product. Thank you so much. -Chris P. CA

Fast shipment, quality product, great support. I highly recommend. -Harry B. GA

Thanks so much for the wonderful cabinet. It was a snap to put together. ...I'm very happy with the cabinet and controls Fast shipping, trustworthy and great communication. If you ever make a run of upright cabinets please let me know. -Dr. Mark L. MN

Great cabinet, can't believe everything fit! Don't build your own, buy this! -Robert L. IL

I received my game cabinet yesterday, and couldn't be happier. I am very pleased with the quality and ease of construction. Thank for the help and your awesome product! -Tom S. SC

THANKS THE SYSTEM LOOKS GREAT AND WAS EASY TO PUT TOGETHER. -Suzanne S. NY

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Dream Arcades offers two levels of customer support to ensure all questions and issues are resolved in a timely and effective manner.

All support requests must first submitted via e-mail. E-mail requests are normally responded to in 1 business day. Most questions are actually answered in 4 hours or less. When e-mailing Dream Arcades support, please be sure to include as much relevant information as possible. Providing detailed information will aid us in quickly answering your questions or resolving your concerns.

If a customer concern is unresolved via e-mail support we will arrange for second level phone support. Typically a Dream Arcades Technician will call you when you are in front of your arcade. Second level support is only available for Arcade systems and arcade kit purchases. It is not available for arcade parts.

Customer satisfaction is out highest priority. If you have a question or issue with a product you have purchased from us, please let us know about it.

Our support e-mail address is: support@dreamarcades.com

All media inquiries should be sent to: media@dreamarcades.com